Privacy Policy

How we collect, use, store, and protect your personal information.

Last updated: April 2026

1. Introduction

Welcome to Privacy Solutions ("we", "us", or "our"). We operate the website privacy-solutions.com and provide international corporate structuring, company formation, banking facilitation, and residency advisory services. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website and engage our services.

We are committed to protecting your privacy and being transparent about how we handle your data. This policy applies to all visitors, prospective clients, and active clients of Privacy Solutions.

Privacy Solutions is registered in Delaware, USA. We maintain a remote team across the United Kingdom, Portugal, and Montenegro. We have been providing international advisory services since 1998.

2. What Personal Data We Collect

The types of personal information we may collect depend on the nature of your inquiry and the services you engage us for. Generally, this includes:

2.1 Basic Contact Information

Name, email address, postal address (if applicable).

2.2 Service-Specific Information

  • Preferred jurisdictions for company formation or banking
  • Business activity descriptions and intended corporate structure
  • Details about residency or immigration goals
  • Tax residency status and nationality

2.3 Identity Verification Documents

When you engage us for incorporation, banking, or immigration services, we are required to verify your identity. This may involve collecting:

  • Passport or national ID card copies
  • Proof of address (utility bill, bank statement, or similar — dated within 3 months)
  • Source of funds documentation (where required by regulatory obligations)
  • Bank reference letters

2.4 Financial Information

In connection with banking introductions and licensing services, we may collect:

  • Details of anticipated transaction volumes or account activity
  • Business financial projections or proof of capital
  • Information about existing corporate holdings or group structures

3. How We Collect Your Data

We collect personal data through several channels:

  • Website forms: Contact forms, consultation request forms, and service inquiry forms on privacy-solutions.com
  • Email correspondence: When you email us directly at info@privacy-solutions.com or any of our team addresses
  • Phone calls and video conferences: Information shared during consultations via phone, Zoom, Google Meet, or similar platforms
  • Document uploads: Files shared through secure channels as part of service delivery
  • Third-party introductions: When a referrer, partner, or associate introduces you to our services
  • Automated collection: Analytics tools and cookies collect website usage data as described in Section 9

4. Why We Collect Data & Legal Basis

We process your personal data only when we have a lawful basis to do so. The purposes and corresponding legal grounds include:

4.1 Service Delivery

We process your data to understand your requirements, prepare proposals, facilitate company formations, introduce you to banking partners, coordinate with government registries, and otherwise deliver the services you have requested. The legal basis is the performance of a contract or pre-contractual steps taken at your request.

4.2 Legal and Regulatory Compliance

We are subject to Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations in the jurisdictions where we operate. This means we must collect and verify identity documents, screen for politically exposed persons (PEPs), and maintain records of our due diligence. The legal basis is our legal obligation to comply with applicable laws.

4.3 Communication

We use your contact details to respond to inquiries, send service updates, provide progress reports on your applications, and communicate important information about your engagement. The legal basis is either contract performance or legitimate interest in maintaining professional communication.

4.4 Service Improvement and Analytics

We analyse website usage data to improve our website's usability, understand how visitors find us, and optimise our content. The legal basis is our legitimate interest in operating an effective and user-friendly website.

5. Data Sharing

We do not sell, rent, or trade your personal data. However, to deliver our services, we must share your information with carefully selected third parties.

These include:

  • Registered agents and incorporation providers in the relevant jurisdiction who prepare and file incorporation documents
  • Law firms and legal professionals engaged to handle specific legal procedures (such as immigration applications)
  • Banks and financial institutions where you wish to open accounts, including their compliance departments
  • Government registries and authorities as required for company registration, licensing, or residency applications
  • Translation services when documents require certified translation
  • Professional advisors such as accountants or tax consultants, when relevant to your service

We share only the minimum information necessary for each party to perform their role. All third parties are required to handle your data in accordance with applicable data protection laws.

6. International Data Transfers

Our services are inherently international. By engaging us, you acknowledge that your personal data will be transferred across borders. For example:

  • A client in the Middle East engaging us for a Belize company formation may have data processed by our Montenegro office, our UK-based team, an incorporation agent in Belize, and a bank in Europe
  • Immigration applications involve sharing documents with government authorities in the destination country
  • Our team members in the UK, Portugal, and Montenegro all access project information to coordinate service delivery

We take appropriate safeguards for international transfers, including using data processing agreements, ensuring recipients maintain adequate security, and limiting transfers to what is strictly necessary for service delivery.

7. Data Retention

We retain your personal data only for as long as necessary for the purposes described in this policy:

  • Active client files: Retained for the duration of the engagement and for a minimum of 5 years after the engagement concludes, as required by AML regulations in applicable jurisdictions
  • Identity verification documents: Retained for the period mandated by the AML laws of the relevant jurisdiction — typically 5 to 10 years after the end of the business relationship
  • Website inquiry data: If you contact us but do not proceed with a service, we retain your information for up to 2 years for follow-up purposes, after which it is securely deleted
  • Website analytics data: Aggregated and anonymised analytics data may be retained indefinitely

When data is no longer needed, we securely destroy it in accordance with our data retention procedures.

8. Your Rights

Depending on your location and applicable data protection laws, you may have the following rights regarding your personal data:

  • Right of access: You can request a copy of the personal data we hold about you
  • Right to rectification: You can ask us to correct any inaccurate or incomplete personal data
  • Right to erasure: In certain circumstances, you can request that we delete your personal data (subject to legal retention obligations)

To exercise any of these rights, please contact us at info@privacy-solutions.com. We will respond to your request within 5 days. We may need to verify your identity before processing your request. Please note that some rights may be limited where we are legally required to retain certain data (for example, under AML regulations).

9. Cookies and Website Tracking

Our website uses a limited number of cookies and tracking technologies:

  • Essential cookies: Required for the website to function properly (session management, security features)
  • Analytics cookies: We use privacy-respecting analytics to understand website traffic patterns, popular pages, and visitor sources. This helps us improve our website content and user experience. We do not track individual users across sessions or build personal profiles
  • Functionality cookies: To remember your preferences such as language or form data entered

We do not use aggressive tracking, retargeting pixels, or advertising networks. We do not share analytics data with third parties for marketing purposes.

You can manage cookie preferences through your browser settings. Most browsers allow you to block or delete cookies, though this may affect some website functionality.

10. Data Security

We take data security seriously and implement appropriate technical and organisational measures to protect your personal information, including:

  • Encrypted communications: We use TLS/SSL encryption on our website and encourage the use of encrypted email for sensitive documents
  • Access controls: Only authorised team members and engaged professionals have access to client data, on a need-to-know basis
  • Secure storage: Documents and data are stored in access-controlled systems with appropriate encryption

While we strive to protect your data, no method of transmission or storage is completely secure. We encourage you to use secure channels when sharing sensitive documents with us.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

Significant changes that affect how we process your data will be communicated to active clients via email or a notice on our website.